Refund policy

All sales are final EXCEPT in select situations. Please see the information below.

• • Timelines: It is asked that any refund or exchange requests be made within 60 days of the original purchase date. 
  • Damaged Items: Refunds are issued for items that are received by the customer and arrive damaged/defective. The customer must provide proof (e.g., photos, videos) that the item is damaged. Please note that it is not required that the damaged item be returned. Once your request for a refund is approved, you will be issued a refund to your original account within 7 to 10 business days. 
  • Apparel: If the customer wishes to exchange an item (e.g., for a different size), the customer should contact Positivity Inspires, LLC, and any necessary arrangements will be made.
  • Other: For all other items and situations, please contact the business to determine if an arrangement can be made.
  • Contact: Prior to and/or following your purchase, please use the contact form below or call 301.215.0027 with any questions or concerns. 

Products are made with care. Please allow up to 15 days from the date of purchase to receive your item.